Privacy Policy

At JunkFinder.com we value you, and we strive for transparency in our interactions with you. We seek to make your online experiences with us fun, efficient and as personalized as you would like. You should be able to find the items and products you desire as quickly as possible. If you want to hear from us, you can set that up with us. If you decide you’ve heard enough from us for a while, you can do that too! The information that we obtain from or about you, whether directly or indirectly, helps us understand you better and improve your shopping and other experiences with us.

This Privacy Policy (“Privacy Policy”) describes how junkfinder LLC (“Junkfinder.com,” “we,” “us”) collects, uses, processes and shares your personal information (sometimes referred to as “PI”) and other information when you use our US-based website (the “Site”) or mobile app (the “App”) (sometimes collectively referred to as the “Sites”), visit or make a purchase in our US-based stores (the “Stores”), visit or talk to us on our US-targeted social media pages (“Social Media”), participate in a sweepstakes or contest open to US residents (“Prize Promotions”), contact our customer service agents (“Customer Service”), open our ads, receive or open our e-mails or text messages, or otherwise interact or communicate with us related to any of these services (sometimes collectively referred to as the “Services”).

Throughout this Privacy Policy, we refer to the PI we collect from you, about you, or which may be associated with you, interchangeably without any geographic or legal distinctions. (Please note the subsections below addressing specific jurisdictions and any additional rights that you may have, or any additional requirements that we may have, under the laws of those jurisdictions (see California Privacy Rights, Supplement for European and UK Users, and Nevada Consumers). By using the Services from wherever in the world you are located, you consent to our data practices set forth herein (and, if applicable in any particular cases, to any other privacy notice provided at the point of collection, which collection notice will prevail if different from this general Privacy Policy). Unless otherwise noted, your use of our Sites is also subject to our Terms of Use.

Simply put, your PI is important to us. We take commercially reasonable steps to secure it, and aim to use it responsibly and transparently. If you have any privacy questions or concerns, or need reasonable accommodations to enable disability access, you can always contact us atmike@junkfinder.com  or at 1-855-565-7685, our general Customer Service Number.

Information Collected Directly from You.

We collect personal information and other data from you when you submit it to us or a third party acting on our behalf. The information collected directly from you depends upon how you use the Services. For example:

  • When you create an account, we collect your e-mail address, username and password. If you provide it to us, we may also collect additional information from you, including your name, birthday (day and month), physical address, zip code/post code, phone number (home or mobile), gender and/or user image.
  • If you make a purchase on our Sites and your shipping address is in the US, we will collect your order-related information, including your billing and shipping address (“Transaction Info”). We will also ask that you provide your payment information (credit card, debit card, or other payment method) at the point of purchase, but junkfinder LLC does not itself collect that information. Instead, that information is passed on to our payment processors, or if you use any third party payment services, directly to them.
  • When you visit or make a purchase in our Stores, we generally do not collect your PI except as set forth below. If you provide us your e-mail address or phone number so that we can send you promotional offers, news or other marketing materials, we will collect your e-mail address and/or phone number to send you such marketing communications.
  • If you join our marketing e-mail list, we will collect your e-mail address, and when we send marketing e-mails to you, we (or our vendors working on our behalf) will collect information such as your reaction to our marketing, whether you open or share our e-mails, how long you engage with them, and whether you click the links in the e-mails.
  • If you are a resident of the US and join our promotional text messaging program, we will collect your mobile phone number. Only residents of the US are eligible to participate in promotional text messaging programs.
  • Our occasional referral programs may enable you to send communications to friends and family, in which case we will collect PI from you about you and about your friend or family member. If you choose to participate in these programs, we rely on you to only send these communications to people who have given you permission to do so. The recipients’ PI that you provide will be used to facilitate the communication, and your contact information and message may also be included in the communication.
  • When you contact our Customer Service agents by e-mail, chat, phone, Social Media or via contact forms we provide for that purpose, we will collect (and you expressly consent to our doing so) any personal details and other content that you provide to us, which may include, without limitation, your name, e-mail address, postal address, IP address, geolocation data, and if you contact us via Social Media, your social media handle, your profile photo and any other publicly available information.
  • If you participate in a Prize Promotion, we may collect and process your name, social media handle, address, e-mail address, phone number, image, photograph, voice, statements, and/or other information, such as the prize you have won.
  • If you are on our App and search by UPC code or voice search, we will access your device camera and microphone, with your permission. If you wish to update your permissions, you may do so in the “Settings” options on your device.

Information Collected from Other Sources.

We may also obtain information about you when you log in through a third-party social network or authentication service, such as Facebook or Google. These services will authenticate your identity (so that you do not have to register for an account on our Site or App separately). When you log-in via their services, you will be re-directed to their websites for log-in and they will then share with us your user ID, profile URL, profile picture, name and e-mail address so that (i) we can identify you and so that (ii) your account on their platforms will be connected to our Services. Such platforms may furthermore provide you the option to share certain PI with us, in which case we may receive further information (such as your address book). Your username and profile picture may be visible to all other junkfinder.com users, regardless of whether they are your “friends.”

When you interact with us through a social media site or third-party service, such as when you like, follow, or share junkfinder.com content on Facebook, Twitter, Instagram or other sites, we may receive information from the social network, including your profile information, picture, user ID associated with your social media account, and any other information you permit the social network to share with third parties. The data we receive from these third-party sites is dependent upon that third party’s policies and your privacy settings on that third-party site. You should always review and, if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our Services. If you make a comment or post other content on our Social Media pages, please be aware that you are providing information directly to the social media network subject to their Privacy Policy and terms of use. As with other third party sites, we have no control over and are not responsible for their own data and privacy practices.

We may combine information we receive from other sources with information we have collected directly from you.

Information Automatically Collected when You Use our Services.

In addition to information that you or other parties provide us, “cookies” and other tracking technologies (sometimes generically referred to as “Cookies”) enable us and third parties to collect certain information from you passively when you use our Services. What information is collected depends on how you use our Services, and includes:

  • domain name visited
  • your browser type and version
  • your operating system
  • the web pages and other content you view
  • the links you click on
  • your IP address
  • the length of time you spend interacting with the Services
  • the referring URL
  • the device type from where you access our Sites
  • the advertising ID and other unique identifiers associated with your device
  • the screen resolution of your device
  • the manufacturer of the device you use to access our Services
  • the exit page
  • your language preferences
  • what devices you use to access the Services
  • your mobile device ID
  • your device name and model
  • your mobile operating system, type, name, and version
  • the App version
  • geolocation data, such as inferred and precise location; provided, however, that we will collect precise location information from your mobile device only if you enable that feature; nevertheless, even if you elect not to enable that feature we may be able to determine location by other means such as when you use wi-fi in our Stores. Turning off device location tracking does not affect the processing of the data that has been collected before the feature has been disabled.

We and third parties offer you ways to limit Cookies. More information about cookies is detailed below

We, our service providers and third parties automatically collect certain types of usage information when you use our Services or otherwise engage with us. We, and they, collect this information through a variety of Cookies, including traditional cookies, web beacons, pixel tags, Flash cookies, embedded scripts, location-identifying technologies, SDKs or similar technologies now or hereafter developed. To the extent required by applicable law, we ask you to provide your consent to the use of Cookies. You can avoid certain Cookies by not consenting to their use or if you already provided your consent, by subsequently withdrawing it.  Please note that blocking or disabling Cookies may negatively impact your experience using our Sites, as some of the features may not work properly or as intended.

What Are Cookies?

  • Cookies. The traditional cookies are small text files which are placed on your device (such as computer or smart phone) when you visit our Services. Cookies store certain settings and data for exchange with our system via your browser. A cookie usually contains the name of the domain from which the cookie has been placed, as well as information about the age of the cookie and a random alphanumeric identifier, the so-called cookie-ID. They help to recognize the device and make any pre-settings immediately available.
  • Flash Local Storage Objects. We may use Adobe Flash Local Storage Objects (“Flash LSOs”) to store your Sites preferences and to personalize your visit. Flash LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of Flash LSOs through your web browser. For more information on Flash LSOs, or to learn how to manage your settings for Flash LSOs, go to the Adobe Flash Player Help Page, choose “Global Storage Settings Panel” and follow the instructions. To see the Flash LSOs currently on your computer, choose “Website Storage Settings Panel” and follow the instructions to review and, if you so choose, to delete any specific Flash LSO. Please go to the following link to exercise your choices: www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html
  • Clear GIFs, Pixel Tags and Other Technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web and app pages. We may use clear GIFs (a.k.a. web beacons or pixel tags), in connection with our Services to, among other things, track the activities of our Site and App users, help us manage content, and compile statistics about usage of the Sites. We and our third party service providers also use clear GIFs in HTML e-mails sent to you, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded. If you are an EEA User and sign up to receive marketing e-mails, you acknowledge and agree to the uses set forth above. If you are an EEA User and you do not agree to our use of pixel tags in marketing e-mails, please do not sign up to receive marketing e-mails from us.
  • Embedded scripts. An embedded script is programming code that is designed to collect information about your interactions with our Services, such as the links you click on. The code is temporarily downloaded onto your computer or device from our web server or a third-party service provider, is active only while you are connected to the applicable Services, and is deactivated or deleted thereafter.
  • SDKs. SDKs are blocks of code that may be installed in our App and that come from third party companies with which we work. SDKs helps us understand how you interact with our App and collect certain information about the device and network you use to access our App, such as the advertising identifier associated with your device and information about how you interact with our App.
  • Location-identifying technologies. GPS (global positioning systems) software, geo-filtering and other location-aware technologies locate you (sometimes precisely), or make assumptions about your location, for purposes such as verifying your location and delivering or restricting content (including ads) based on your location. If you have enabled GPS or use other location-based features on your device while using the Services, your device location may be tracked by us and third parties.
  • Device recognition technologies. These technologies, which include application of statistical probability to data sets, as well as linking a common unique identifier to different device use (e.g., Facebook ID), attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user or household).
  • In-app tracking methods. There are a variety of tracking technologies that may be included in mobile applications, and these are not browser-based like traditional cookies and cannot be controlled by browser settings. Some use device identifier, or other identifiers such as “Ad IDs” to associate app user activity to a particular app and to track user activity across apps and/or devices.

Cookie Categories and Purposes

We categorize the Cookies we use in connection with our Services in four general categories as follows:

  • Strictly Necessary Cookies let you navigate our Sites and use essential features such as access to the shopping cart and tools to pay for your purchase or enhance your security. We use Strictly Necessary Cookies to identify you as being logged in to the Sites and to authenticate you. Strictly Necessary Cookies are required to ensure that the products that you add to your shopping cart are kept there while you are shopping, and that the data that you enter during the ordering process is retained, to allow you to proceed with the payment of your order. These Cookies are persistent and allow for session to session browsing. You may not opt out of Strictly Necessary Cookies, because if you disable these Cookies we can’t guarantee how the Sites or the security on the Sites will perform during your visit or subsequent visits.
  • Performance Cookies may be placed on your device by us (or others) to collect analytics, statistical and other information about how you and others use our Sites (e.g. which pages you visit, when you open or read the communications we send you, which of our ads you interact with on our Sites or other websites or access points where our ads may appear, if you receive any error messages, how many users have viewed a product, etc.).
  • Functionality Cookies may be placed on your device by us (or others) and are used to improve your visit to our Sites by providing you the personalized or enhanced features that you have selected or by remembering certain settings you have chosen (e.g., language preferences, the country from where you are visiting, if you have engaged with a particular component or list on the Sites so that it won’t repeat, show you when you’re logged in to the Sites, etc.). If you disable these Cookies, we will not be able to retain your preferences or selected settings for your next visit.
  • Targeting or Advertising Cookies are used to track your visit to our Sites or other interaction with our Services, as well as your interaction with other websites, applications or online services (including social media) and the pages you visited and links you followed. This allows us and others to display targeted ads to you, improve their delivery, measure the success of our ad campaigns and see when, whether and for how long you interact with our Services. We may also use these Cookies to limit the number of times you see the same ad.

Do Not Track; Opting Out of Interest Based Advertising

Some information about your use of the Services and certain third-party services may be collected using Cookies across time and services. This information may be used by us and third parties for purposes such as to associate different devices you use and deliver relevant ads and/or other content to you on the Service and certain third-party services. Some services purport to offer “do not track” signals that are or can be associated with your device. Note, however, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many online services, currently, our systems do not recognize browser “do-not-track” signals. You may, however, disable certain Cookies. Remember that if you opt out of interest-based advertising, you will still receive ads, but they will not be personalized to your interests.

Exercising your access, deletion, and other privacy rights

To obtain access to your PI or to ask us to delete your PI from our systems, or for other choices you may have regarding the exercise of your privacy rights, e-mail us at mike@junkfinder.com.  To honor your requests, we may require additional information about you to verify your identity and authenticate your request. Our responses to and processing of your requests may differ based on the applicable data protection laws which apply to you and your transactions, and the sensitivity of the data you seek to access. We will make good faith efforts to comply with your requests, but reserve the right to limit requests to what is required by applicable law and to exercise such discretion to limit or reject requests as permitted by applicable law.

Additional Privacy Rights and choices: managing Preferences

Account-related choices. You may update your profile information, such as your user name and password, by accessing the profile section of your account. You may also be able to adjust certain communications preferences in your account settings. If you would like us to close your account associated with a particular e-mail address, please send us an e-mail from that e-mail address to mike@junkfinder.com with the words CLOSE MY ACCOUNT in the subject line. We will only honor “close my account” requests associated with a particular e-mail address if we locate an account in our systems associated with that e-mail address.

Access to your Device Information.
You may control the App’s access to certain of your device information through the “Settings” on your device.

Marketing communications preferences.
You can stop receiving promotional e-mail communications from us by using the “unsubscribe” mechanism or by sending an e-mail to mike@junkfinder.com with the words UNSUBSCRIBE FROM E-MAIL in the subject line. If you are a US resident and have signed up for our marketing text message program, you can opt out by replying “STOP” to the last marketing text message you received from us. We make every effort to promptly process all unsubscribe requests; however, this may take a few days. If you unsubscribe from receiving promotional e-mails or text messages, we may still send you transactional e-mails or text messages about your account or any services you have requested or receive from us (e.g., account verification, transactional communications, changes/updates to features of the Services, technical and security notices, responses to your communications, purchase-related communications if you made a purchase, etc.).

Managing Cookies.
To learn more about Cookies and how to manage them generally, you can visit http://www.aboutcookies.org or http://www.allaboutcookies.org/, but we do not guaranty the accuracy of that third party information. If you prefer not to accept traditional Cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a Cookie, which lets you choose whether or not to accept it; (ii) disable existing Cookies; or (iii) set your browser to automatically reject Cookies. Please check your browser and browser settings to determine where traditional Cookies are stored and whether and how they may be deleted. The “help” portion of the toolbar on most browsers will tell you more. To find out how to manage traditional Cookies on popular browsers, go to Google Chrome; Microsoft Edge; Mozilla Firefox; Microsoft Internet Explorer; Opera and Apple Safari. To find information relating to other browsers, visit the browser developer’s website. Deleting Cookies in the manner described above does not delete Local Storage Objects (LSOs) such as Flash objects and HTML5. You can learn more about Adobe Flash objects—including how to manage privacy and storage settings for Flash cookies—here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#124401

Depending on your mobile device and operating system, you may not be able to delete or block all Cookies.

Managing Your Interest-Based Advertising Preferences and Choices.

You can opt-out of receiving behavioral advertisements from certain vendors that are members of specific self-regulatory associations, as described below.
If you are a US based user of our Site, you may opt out of many third party ad networks through the use of various trade association websites. For example, you may go to the Digital Advertising Alliance (DAA) Consumer Choice Page for information about opting out of interest-based advertising and signaling your choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (NAI) Consumer Opt-Out Page for information about opting out of interest-based advertising and your choices regarding having your information used by NAI members. Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean that you will no longer receive advertising, even advertising that appears relevant to you. For example, you may still receive contextually-based ads that are based on the particular website that you are visiting at that particular time. Also, if your browsers are configured to reject Cookies when you attempt to exercise your right to opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.

If you are a Canada-based user of our Site, you may also opt out of interest-based advertising from companies registered with the Digital Advertising Alliance of Canada (Canadian DAA). As with the US program, please be aware that you will continue receiving ads, but that advertising will be delivered based on other factors not including your particular interests as demonstrated by your visits to sites across time. Additional information is available on the Canadian DAA’s website at https://youradchoices.ca.

If you opt out of interest-based advertising, your opt-out will be specific to the web browser, app, or device from which you accessed the opt-out. If you use multiple devices or web browsers, you will need to opt out on each browser or device that you use.

We are not responsible for the effectiveness of, or compliance with, third-party opt-out options or programs, or the accuracy of their statements.

Managing Google.

To prevent your personal information or other data from being used by Google Analytics, you can install Google’s opt-out browser add-on. You can also access your Google Ads settings to control what data Google uses to show ads to you. Google offers other choices in the settings and privacy control portions of its service. We are not responsible to the accuracy of Google’s statements of the effectiveness of its choice controls.

Retention of your Personal Information (PI)

We will retain your PI only for as long as necessary for the purposes outlined in this Privacy Policy, and for a commercially reasonable time thereafter for backup, archival, fraud prevention or detection, or audit purposes, or as otherwise required by law. Where your PI is no longer required we will delete it consistent with our data retention and deletion policy. If you do not have an account on our Site, but you have signed up to receive junkfinder LLC marketing communications (e-mails or text messages), we will only retain your PI for as long as we have your consent to send you marketing communications. When you shop online on the Site without having opened an account (i.e., you shop as a guest), we will only retain your PI for a commercially reasonable period of time after you have completed your order in order to fulfill any contractual or legal obligations we have such as processing any refunds, exchanges, refunds, or honor any product warranties (unless you have also signed up to receive marketing communications from us, in which case we will add this order information to your customer record). If you already have an account with us, but you choose to make a purchase as a guest, we will add the guest checkout purchase to your customer record internally automatically. To avoid this, please use a different e-mail address to make a purchase as a guest.

Data Security.

We care about the security of your PI and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Services. In addition to implementing various security measures, we do not store your PI for an unlimited period of time. However, no security system is impenetrable, and we cannot guarantee the 100% security of our systems. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with applicable law.

Please take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing robust and unique passwords that nobody else knows or can easily guess, and keeping your log-in ID and password private. Also, please be aware that, if you publicly post your PI, it is not protected. Please refrain from sending us sensitive data by e-mail. We are not responsible for any lost, stolen, or compromised passwords, for any activity on your account via unauthorized password activity, or for any PI that you publicly and intentionally disclose via our Services.

International Use and Transfer.

Your use of the Services and the provision of any information therefore constitutes your consent to the transfer to, and the processing, usage, sharing, and storage of your information, including your PI, in, the US and other countries, as set forth in this Privacy Policy. We are based in the US and the information we and our service providers and other third parties collect is governed by US law, except as otherwise stated in this Privacy Policy or required by applicable law. If you are accessing the Services from outside of the US, please be aware that information collected through the Services may be transferred to, processed, stored, and used in the US and other parts of the world, where the data protection laws may be different from and less protective than those of your country of residence. Except as otherwise provided with respect to transfers of the PI of EEA Users as set forth in this Privacy Policy.